Return & Refund Policy – TinyMart.lk

At TinyMart.lk, we strive to ensure customer satisfaction with every purchase. If you are not fully satisfied, you may request a return or refund under the following conditions:

Returns

• Items can be returned within 3 days of delivery.
• Products must be unused, in original packaging, and in resalable condition.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

• Personal care or hygiene products once opened
• Perishable goods
• Discounted or clearance items

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval status.
• Approved refunds will be processed within 5–10 business days.
• Refunds will be issued via the original payment method.

Exchanges

• We only replace items if they are defective or damaged.

Shipping Returns

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact Us

For return requests, please contact us at:
Email: support@tinymart.lk

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Thank you for shopping with TinyMart.lk!